Clerk's Office Satisfaction Survey

United States District Court for the Western District of Pennsylvania

Please complete and click on the submit button at the bottom of this screen

1.	Please indicate your - Job Title Federal Public Defender's Office
2.	Please indicate your assigned duty station.
3.	How long have you been with the Federal Public Defender's Office?

4.	On a scale of 1 to 5 where 1 represents “Extremely Satisfied” and 5 represents “Extremely Dissatisfied,” how would you rate your level of overall satisfaction with the following:
	Office	Why did you rate office that way? What specifically are you satisfied or dissatisfied with concerning that office?
	Clerk’s Office (finance, docketing, intake, supervisors and managers) Rank
	Judge Ambrose’s chambers Rank
	Judge Lancaster’s chambers Rank
	Judge McLaughlin’s chambers Rank
	Judge Conti’s chambers Rank
	Judge Cercone’s chambers Rank
	Judge McVerry’s chambers Rank
	Judge Schwab’s chambers Rank
	Judge Gibson’s chambers Rank
	Judge Fischer’s chambers Rank
	Judge Cohill’s chambers Rank
	Judge Diamond’s chambers Rank
	Judge Bloch’s chambers Rank
	Judge Standish’s chambers Rank
	Magistrate Judge Baxter’s chambers Rank
	Magistrate Judge Bissoon’s chambers Rank
	Magistrate Judge Hay’s chambers Rank
	Magistrate Judge Lenihan’s chambers Rank
	Magistrate Judge Mitchell’s chambers Rank
	Magistrate Judge Pesto’s chambers Rank

5.	Please provide areas in which the Clerk’s office is strong and areas in which the office is weak.
	Clerk’s Office	Areas in which the Clerk’s office is strong and areas in which the office is weak.
	Strength:
	Weakness:

6.	Please provide suggestions for improving relationship with each office:
	Office	Suggestions for improving relationship with each office
	Clerk’s Office
	Judges and chambers staff

7.	Is there a policy or practice of the Clerk of Court’s office that is very helpful for you in carrying out your job duties? What is that policy or practice?

8.	Is there a policy or practice of the Clerk of Court’s office that makes your job more difficult? What is that policy or practice?

9.	Is there any particular policy or practice of a Judge and/or chambers that is very helpful for you in carrying out your job duties? What is that policy or practice?

10	Is there any particular policy or practice of a Judge an/or chambers that makes your job more difficult? What is that policy or practice?